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UX Researcher - Remote

  • Location: United States of America
  • Job Type:Contract

Posted 12 days ago

  • Expiry Date: 16 October 2022
  • Referral: 216178@accuick.com

Job Description:

Summary:

In this role, you will work closely with colleagues across the Digital organization to research and design best-in-class experiences across multiple channels and platforms, including web, mobile web, and mobile app. The ideal candidate will have significant work history orchestrating and conducting a wide range of usability and user research methodologies across omni-channel experiences.

Responsibilities:

  • Oversee design and administration of usability studies on a wide range of websites and mobile apps

  • Provide coaching, training and feedback for UX designers assigned to agile product teams across the Digital organization to plan and execute their own remote-unmoderated and moderated studies leveraging the Usertesting.com platform

  • Attend intake meetings with a variety of stakeholders and help guide discussions surrounding appropriate UX research methods to achieve business and design goals.

  • Present findings with actionable recommendations to a variety of internal stakeholders.

  • Oversee all phases of usability test preparation including screening criteria and test script development

  • Identify and implement a variety of methods for getting input and feedback from customers including remote-unmoderated and moderated studies, and others as appropriate.

  • Partner with other internal research functions (e.g. Marketing Research) to identify appropriate mix of research methods to determine future directions for our websites and mobile apps.

  • Partner with UX managers and UX directors on executing research within accelerated project timelines and agile development cycles.

  • Help maintain and grow knowledge repository

  • We expect our UX researchers to have an appetite for inclusion and at a minimum have familiarity with and working knowledge of accessibility

Experience:

  • 2+ years' experience in Usability, User Experience Research and/or related fields

  • Must have experience with employing online research tools, such as UserZoom or UserTesting.com, etc.

  • Must have experience working in Agile or Scrum in an enterprise environment

Education:

  • Bachelors degree in Usability, Human Factors, HCI, Psychology or additionally relevant field
    Masters Degree Preferred
    Hours : M-F 9-5pm
    About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.