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US Benefits Analyst

Posted 20 days ago

  • Expiry Date: 05 June 2022
  • Referral:

Job Description:

The Opportunity - US Benefits Analyst (12-month contract):

  • We have a phenomenal and unique opportunity within the Benefits Center of Excellent (COE) team for you to learn and deepen your understanding of how we design, deliver and measure success of our awesome benefits at client.

  • Our benefits philosophy is to design and deliver inclusive, competitive, and value driven benefits programs that enable peace of mind and productivity, with strategic balance between experience, scale, and financial stewardship.

  • This role will have first-hand exposure to how the benefit COE team makes this philosophy come alive by supporting benefits programs across the US with primary focus on Health care.

  • This role will be based in the US. 

What You will do:

  • We identify the following primary responsibilities for this role. However, the list is not exhaustive as priorities might vary. 

 General support of program management: 

  • Triage “Service Now” tickets to the right program owners; identify themes, resolve cases, and escalate any benefits administration service issues to Rewards Ops or COE team • Be the first point of contact for escalation to the benefits COE team.

  • Coordinate benefits speaker engagement as needed. 

Health Care:

  • Acquisitions: Support acquired company medical plan transition (onboarding providers for claim runoff, decommissioning, scheduling webinars and support Q&A sessions). 

  • Open Enrollment: Perform final test OE site after benefit administrator vendor and Rewards Ops sign off. review and update videos, medical rates, healthcare info on select PDF’s (Imputed Income, HSA tip sheets, Rewards Guide), help with webinars (scheduling, Q&A) 2 

  • Communications – support with webinars and other communications and content (e.g., ad-hoc benefits.client.comhealth care content review, coordinate birthday card review, vendor custom communications, Aetna, Kaiser, HQY microsites). 


  • Contribute to compliance administration such as non-discrimination testing. 

  • Contribute to annual audit of Learning Fund and Flexible Spending Account. 

  • Project manage and track annual compliance notices (e.g., SAR, Medicare, HIPAA) and aggregate notices for employee notification by annual deadlines 

  • Review compliance documents and coordinate with program managers to support any compliance implementation and posting. 

  • Support legislative requirements such as healthcare transparency, mental health parity (reviewing documents, posting mandatory employee notifications, tracking, scheduling) 

Special projects:

  • In partnership with Sr. program managers, help drive or support various special projects such as RFP, implementation of new benefits vendors or programs. 

 What you need to succeed:

  • 5 years + experience in US Benefits field.

  • Strong organizational skills, ability to multi-task in a fast-paced environment. 

  • Demonstrate problem solving capabilities while managing escalations and helping Sr. program managers identify root causes of issues. 

  • Ability to collaborate with various stakeholders such as Employee Resource Center, payroll, communications, and vendors. 

  • Team player with good communication skill and attention to details.

  • Demonstrate desire to grow and learn new things.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.