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Telecom Carrier Account Manager

Posted 20 days ago

  • Expiry Date: 29 August 2022
  • Referral: 210139@accuick.com

​Job Description:

Responsible, under minimal supervision, for serving as the primary customer interface and service program manager. Fully accountable for tactical delivery and execution of Strategic Objectives for assigned customer account(s). Act as Care?s key strategic interface with carrier and sales account team.

This role is responsible for reporting and forecasting of business performance.

This role is responsible for daily customer satisfaction with post-sales support activities for product handling. Individual contributor that is fully proficient in applying established standards

Role and Responsibilities:

  • Assist in negotiating Contractual Terms and Conditions with Trade Customers for Reverse Logistics, Seed Stock and Product Performance.

  • Assist in negotiating the reduction of penalties associated with product and service performance.

  • Conduct regularly scheduled meetings and ad hoc communications with key personnel in the customer's various business units/operations.

  • Applies advanced technical knowledge of departmental principles and procedures.

Education:

  • Bachelor’s Degree.

Experience:

  • Must have8-10 years of directly related experience or Bachelor's Degree with 5~7 years of experience is required. MBA preferred.

  • 7+ Years Telecom or equivalent experience in electronics industry.

Skills:

  • The ability to provide clarification and understanding and to influence others in acceptance and approval of ideas and plans.
    The ability to manage, plan, organize, assign, schedule and prioritize multiple work assignments and projects as directed.
    Must be able to communicate in writing through email and reports, or orally for internal and external communications at all management and staff organizational levels for both persuasion and/or the communication of technical information.

  •  Demonstrated ability to research, prepare, analyze and deliver data to support the management of the business

Physical/Mental Demands:

  • Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time.

  • Work is generally performed in an office environment.

  • Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.