- Expiry Date: 04 June 2022
This position is on site, not remote.
Must be vaccinated, or vendor supply accommodations.
Please ensure that candidate is serious about position, and interviewing - as manager has had no shows/no call for interviews.
PC skills including Microsoft Office.
Customer Service Call Center.
Help Desk Ticket Management.
Dependability, Punctuality, and Multitasking.
Telephony, Data, SDwan, Cisco, IP experience a plus.
This position will provide support for Managed Customers. Roles & Responsibilities:
Customer call receipt first point of contact for Customers for problem recording.
Customer verification, problem validation and documentation.
Status customer on a regular basis.
Interface with internal and external AT&T/Vendor.
Adhere to SLAs, processes and tools.
Basic trouble shooting routers/circuits.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.