- Expiry Date: 20 October 2022
- Referral: email@example.com
The Client Enterprise Applications Team is looking for a Sr. IT Business Analyst that is passionate about improving the experience of our internal user community through the enhancement, promotion, and implementation of collaboration applications that boost productivity and help teams work together more efficiently.
You will work with partners and Client users to understand requirements and encourage use of currently supported applications or find solutions that meet their needs.
This includes building, configuring, and integrating applications based on tools such as ServiceNow, Confluence, JIRA, Office 365, Google Apps for Work, Slack, Miro, Box and other SaaS and PaaS applications.
The ideal candidate will flourish in a constantly evolving playing field and will have the courage to turn ambiguous opportunities into useful delivery.
They will be adept at seeing the opportunity in change and feel at home as a member of a hard-working forward-thinking team.
This role is responsible for enhancing the quality of IT products and services, analyzing data to advise business decisions, and finding technological solutions to business needs, among other duties.
Work with product owners and user community on application usage and gap analysis to proactively improve offerings or find new apps in the marketplace that meet the evolving needs of the business.
Conduct requirements analysis and prepare proposals for modification or replacement systems while serving as an interface between our internal business users and the IT Team.
Stay ahead of new product offerings to support and recommend improvements for product roadmap. Work with Vendors and/or external parties to determine the best solution.
Work with development teams to determine LOE based on requirements and identify options for potential solutions while assessing them for both technical and business suitability and alignment to all Security policies.
Support scrum team to develop features and add stories to the relevant Sprint, work on roll out plan for releases and identify what needs to be communicated to users.
As the role is global a flexible approach to working hours to support global business operations is required.
Other duties as assigned.
5+ years relevant working experience as an IT System/Business Analysis with the following skills:
Fluent in Japanese – highly desirable.
Experience with Tableau and/or integration methodologies a plus.
Solid understanding of ServiceNow, Confluence, JIRA, Office 365, Google Apps for Work, Slack, Miro, Box, or similar applications.
You possess excellent analytical and problem-solving skills, are highly motivated, solutions focused, and team oriented.
You have experience working independently in an organized, methodical, and detailed oriented manner.
Consistent track record of project management, developing, documenting, communicating, and implementing functional requirements leading to the implementation of new business processes across multiple departments in an organization.
Confirmed analytical skills to identify and solve problems.
Capable of analyzing and evaluating requirements and making solution recommendations.
Customer/User expectation management.
Ability to champion a positive and constructive relationship with internal business partners as well as software vendors, developers, management, and IT personnel in onshore/offshore teams.
Bachelor’s (Business, Information Technology or CS).
PMP certification or Agile/Scrum is plus.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.