- Expiry Date: 08 December 2022
- Referral: email@example.com
The Sr. Accounts Receivable Specialist for the chain collection team will communicate with previous clients and customers to request and collect payment and arrange payment plans.
They will be highly engaged with customers to obtain information and payment and with internal team members to explain customers' payments plan/status.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
Primary function is to interact with customers to collect money; liquidate working capital in an efficient manner.
Develop relationships with customers to determine and address what they need to execute a payment or for Client to secure a payment.
When/as collecting money from customers, request appropriate remittance details and forward them to the cash team so that Client can apply cash correctly.
Leverage cross-functional relationships to provide answers to customers and/or internal stakeholders on the status of orders, payments, pricing, credit, etc.
May perform some cash applications duties to ensure that money gets in the bank (e.g., taking credit card payment when open invoices and Client hasn't been paid).
Explain to internal customers (e.g., salesperson) why an order can't ship, why Client can't reach customer, reasons for lack of payment.
Provide next steps/brief answers to the driver, KAR, customer, and sales team calls/questions/web inquiries (e.g., terms, pricing, credits available).
Work collaboratively with other internal team members and customers as needed to obtain required information and share results with appropriate stakeholders.
Key Experience & Skills:
7+ years collections
5+ years collecting National Accounts (Big Box, Mass Merchandisers, Regional – National Grocery, Convenience, etc…)
Efficient account / portfolio analysis and prioritization
Effective communication skills – the ability to concisely explain complex situations into actionable segments
Internally to stakeholders; management, sales, etc.
Externally to customers
To perform the job successfully, an individual should demonstrate the competencies of the Client Independent Contributor Administrative Leadership Competency Model.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High School degree and 1-3 years’ experience of which 1 or more is job-related experience; or equivalent combination of education and experience.
Associates degree or higher preferred and 3 plus years of job-related experience preferred.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.