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Sr. Accounts Receivable Specialist

Posted about 1 month ago

  • Expiry Date: 08 December 2022
  • Referral: 219448@accuick.com

Job Description:

Summary:

  • The Sr. Accounts Receivable Specialist for the chain collection team will communicate with previous clients and customers to request and collect payment and arrange payment plans.

  • They will be highly engaged with customers to obtain information and payment and with internal team members to explain customers' payments plan/status.

 Essential Duties and Responsibilities include the following. Other duties may be assigned:

  • Primary function is to interact with customers to collect money; liquidate working capital in an efficient manner.

  • Develop relationships with customers to determine and address what they need to execute a payment or for Client to secure a payment.

  • When/as collecting money from customers, request appropriate remittance details and forward them to the cash team so that Client can apply cash correctly.

  • Leverage cross-functional relationships to provide answers to customers and/or internal stakeholders on the status of orders, payments, pricing, credit, etc.

  • May perform some cash applications duties to ensure that money gets in the bank (e.g., taking credit card payment when open invoices and Client hasn't been paid).

  • Explain to internal customers (e.g., salesperson) why an order can't ship, why Client can't reach customer, reasons for lack of payment.

  • Provide next steps/brief answers to the driver, KAR, customer, and sales team calls/questions/web inquiries (e.g., terms, pricing, credits available).

  • Work collaboratively with other internal team members and customers as needed to obtain required information and share results with appropriate stakeholders.

Key Experience & Skills:

  • 7+ years collections

  • 5+ years collecting National Accounts (Big Box, Mass Merchandisers, Regional – National Grocery, Convenience, etc…)

  • Customer portals

  • Invoice collection

  • Deduction management

  • Efficient account / portfolio analysis and prioritization

  • Effective communication skills – the ability to concisely explain complex situations into actionable segments  

  • Internally to stakeholders; management, sales, etc.

  • Externally to customers

Competencies:

  • To perform the job successfully, an individual should demonstrate the competencies of the Client Independent Contributor Administrative Leadership Competency Model.

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • High School degree and 1-3 years’ experience of which 1 or more is job-related experience; or equivalent combination of education and experience.

  • Associates degree or higher preferred and 3 plus years of job-related experience preferred.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.