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Software Engineer IV

  • Location: Plano, Collin, Texas
  • Job Type:Contract

Posted 19 days ago

  • Expiry Date: 01 October 2021

​​Job Description:

  • As a C++ Software Maintenance Engineering Lead you will be responsible for leading a global team of C++ sw maintenance engineers and testers responsible for identifying and fixing production sw defects and establishing modern practices to increase and monitor SW reliability, quality and maintainability.

You will also: 

  • Communicate directly with business customers and partners to understand and resolve problems both tactically (provide immediate relief/fix) and strategically (SRE)

  • Coordinate priorities with Support and Maintenance project manager

  • Communicate directly with lower levels of customer support organization

  • Communicate directly with customers as needed to understand requirements and ensure successful resolution of issues. 

  • Work closely with R&D engineering team to ensure that upcoming new features are sufficiently covered with Supportability requirements

  • Identify, design and implement Supportability product improvements

  • Provide technical and non-technical leadership to other members of the maintenance team. 

  • In addition to leading others, you will contribute directly to the tasks of the team: troubleshooting, coding, testing, etc.

  • Create and maintain processes and metrics to manage day to day operations of the maintenance team

  • Provide estimates of effort

  • Write product specifications, designs, and technical manuals.

  • Evaluate third-party products and specifications.

  • Provide feedback to peer performance reviews.

  • Perform other job related duties as assigned.

 Requirements:

  • Bachelor's degree (or Master's degree) in Computer Science or equivalent experience

  • A quick mind that solves complex problems in a fast-moving environment

  • Able to learn quickly, independently, and with moderate supervision. You figure out what you need to do and how to do it, then do it.

  • Great sense of ownership and accountability not just for your own tasks/assignments, but team, organizational and company objectives as a whole

  • 8+ years of working knowledge in wide variety of platforms and languages such as C++, .NET, Java, JS, Python, HTML5, etc.

  • 5+ years of recent C++ experience or strong desire and aptitude to master C++ on the job

  • Experience and desire in leading a global team of SW maintenance engineers

  • Able to effectively communicate with customers and convey technical concepts to non-technical audiences

 Even better if you have:

  • Test automation experience using gtest, Cucumber, Behave, Gherkin

  • Computer HW, Networking, TCP/IP Socket level communications experience

  • Experience in database design and creation of complex SQL queries, stored procedures, triggers and performance optimization

  • Preferred Retail experience, especially in the Convenience Store industry and Point of Sale systems

 About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.