- Expiry Date: 14 June 2021
To design, develop, maintain, test and debug software and applications; to determine the impact of new programs on and ensure compatibility with existing systems; to develop expertise in and assume responsibility for one or more specific system functions; under general supervision, to formulate/define system scope and objectives; to devise or modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results; in some cases, to be responsible for project completion; and to provide guidance and training to other analyst/programmers.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
Becomes familiar with all aspects of the application, including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces. Assumes responsibility and develops expertise for a specific area of functionality of the application. Analyzes user needs, as required, and leads in the design of specifications to meet those needs. Develops and maintains software to meet the specifications outlined in data processing requests. Assesses requirements of insurance carriers and regulatory groups; leads in the design and development of software to meet those requirements. Tests and debugs software; assists in testing projects for other analyst/programmers. Prepares documentation for assigned projects and completes the paperwork necessary to release the project. Assists in the professional growth of other analyst/programmers. Follows departmental pre-established standards and guidelines as applicable to design and development. Adheres to the goal of delivering and maintaining the highest quality of customer service to clients. Keeps up-to-date with technology changes and direction.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES:
Performs other duties as assigned. Supports the organization's quality program(s).
WORK ENVIRONMENT: When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
SKILLS & KNOWLEDGE:
Knowledge of client/server applications and claims management systems Excellent project management skills High level of self-motivation Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Leadership skills Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Ability to work independently Ability to work in a team environment Ability to meet or exceed Performance Competencies
Eight (8) years of program development experience or equivalent combination of education and experience required to include two (2) years specialized experience with an emphasis on interpreting user requirements, business application design and programming of business applications. Insurance industry experience preferred.
Bachelor's degree from an accredited college or university required. Information Systems or Computer Science major preferred.
CUSTOMER SERVICE ORIENTED
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.