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Quality - Training Specialist - Remote

Posted 28 days ago

  • Expiry Date: 06 July 2022
  • Referral: 209758@accuick.com

Job Description:

  • Client’s Cell Therapy business is entering an exciting new phase as it begins the commercialization of its first CAR-T products.

  • Commercialization drives new scope, scale, and complexity across the network, and requires manufacturing sites, global organizations, and IT systems to work together in new ways.

  • The Training Specialist, Business Process Management is responsible for supporting training initiatives for the Project & Portfolio Management (PPM) team by designing, developing and deploying training content to support projects within Cell Therapy operations.

  • The Training Specialist is responsible for the development of curricula and content related to Cell Therapy use of global supply chain applications as assigned.

  • The Training Specialist partners with project managers, business delivery resources, and subject matter experts to understand the training gap, design and build the training content, and support training delivery to trainers as assigned.

  • This role is remote.

  • Travel within the U.S. may be required from time to time.

  • Come join for this unique opportunity to be part of the team building a leading edge Clinical and Commercial CAR T Platform that serves our patients with novel Cell Therapies.

Responsibilities will include, but are not limited to the following:

  • Develop functional role training plans to support PPM projects, programs, and BPM-owned systems.

  • Develop multifaceted training delivery methods to utilize varied learning abilities within the workforce.

  • Develop and conduct training on process and system change.

  • Coordinate and lead, as needed, training sessions, both in person and over a virtual platform for our team globally.

  • Identify learning and training gaps and advise training managers on mitigation solutions.

  • Develop, run and report on training metrics and Key Performance Indicators (KPI) to various teams.

  • Support blended learning approach by creating classroom materials and content in tandem with e-learning principles.

  • Partner with Business Delivery Team, IT SMEs, and other business resources for content creation.

  • Create work instructions on system usage based on training content as appropriate.

  • Comply with applicable Standard Operating Procedures (SOP’s) and regulations.

Skill and Knowledge Requirements:

  • Ability to work independently

  • Ability to rapidly solve problems and deal with organizational complexity.

  • Ability to prioritize and complete work with sense of urgency based on criticality.

  • Demonstrated ability to work as part of a team.

  • High level of interpersonal and communication skills (written and verbal).

  • Knowledge of applicable regulations and standards.

  • High attention to detail skills.

  • High organization skills with ability to multi-task several tasks in parallel.

  • Project coordination or management skills.

  • Customer-focused relationship skills.

  • Proficient computer skills with Microsoft Word, Excel, PowerPoint, SmartSheet and training software

Qualifications and Experience Requirements:

  • Required minimum of 15 years of training experience and expertise in adult learning principles.

  • Strong knowledge of adult learning principles.

  • 5 + years of experience designing for a variety of instructional delivery methods and media including face-to-face, virtual, and web-based learning.

  • Skills in creating KPIs and analysis of metrics to measure the quality of training.

  • Experience in GMP regulated environments such as pharmaceutical or biotech.

Preferred but not Required:

  • Experience in Cellular Therapy or Stem Cell Transplant programs.

  • Skills in creating effective KPIs and analysis of training metrics.

  • Knowledge of systems such as Learning Management Systems, Document Management Systems.

  • Experience in training and instructional design specific to ERP systems (e.g., SAP S/4, Oracle R12).

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.