Job Description:

JOB RESPONSIBILITIES: 

• The Professional Services Project Manager drives the end-to-end delivery of critical consumer-facing projects.

• The Project Manager acts as guardian of the customer experience, guiding the implementation of solution from delivery, to go-live and support.

• The Project Manager will work in close partnership with the cross-functional teams including sales, engineering, operations and support to execute as well as manage client relationships

Position Summary & Key Areas of Responsibility:

• Takes ownership and drives each assigned project to a successful completion.

• Assess and monitors project issues and risks; develops appropriate mitigation plans, coordinates both internal and external resources, escalates per established procedures, to ensure that problems are resolved timely and to the clients satisfaction.

• Manage ITM implementation and deployment schedule

• The ability to work virtually with demonstrated ability to facilitate customer and internal meetings by conference calls.

• Support projects during clients time zone and business hours and some limited cases outside business hours.

• Schedule, install, validate and deliver products within scheduled timelines with a high degree of quality and   exceptional customer satisfaction.

• Maintains a strong client relationship while working with appropriate third-party vendor representatives from project kickoff to go Live date.

Basic Qualifications:

• Ability to travel as needed.

• BS/BA degree or equivalent experience.

• 4 - 6 years project management and/or other related management experience, including the management of technical projects.

• Proven cross-function, end-to-end project management for new initiatives where little or no precedent may exist, requiring engagement with and accountability to business & functional group leaders.

• Demonstrated ability to manage technical project.

• Excellent verbal/written communication and influencing skills as well as effective listening skills.

• Experience in the use of structured project management methods and tools.

• PMP Certified.

• Ability to quickly learn basic concepts related to government sector clients.

• Ability to quickly learn new products.

• Excellent organizational skills.

• Ability to obtain a security clearance.

Preferred Qualifications

• Knowledge / experience working with commercial retail management solutions is an advantage.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.