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Outbound Logistics Analyst

Posted 10 days ago

  • Expiry Date: 17 October 2022
  • Referral:

Job Description:

  • This key role will be responsible for supporting several core functions of the SIE Logistics team.

  • In this role you will be responsible for supporting U.S.

  • Domestic Transportation operations and International Logistics.  

  • Your tasks will include monitoring of parcel, LTL, FTL and 3PL partner performance, volume assessments and capacity impact communication, managing claims and related documentation across multiple transportation suppliers.

  • You will also support International Logistics; tracking and documentation in support of the LATAM region.

  • This role would support both B2B (business to business) and DTC (direct to consumer) transportation functions


Monitoring and Visibility:

  • Use TMS system, SAP and external sites to complete or customize reports to monitor performance of carriers and 3PL partners.

  • Track System success rate, identify and document root cause of failures and remediation

  • Develop communication path for escalation.


  • Provide disposition on Overage Shortage and Damage (OS&D) issues to Logistics partners and Finance team.

  • Handle all claim documentation and filing claims with our 3PL & parcel carriers.

  • Tracking status and resolution of filed freight claims.

  • Manage and provide customer specific reporting to be distributed to stakeholders.

  • Maintain relationships with our carriers and 3PLs operations and claims depts. 

International Outbound:

  • Complete & distribute documentation (i.e., commercial invoice and packing lists) for shipments in support of our LATAM region.

  • Build strong communication with project managers and regional stakeholders.


  • Support carrier billing, invoice processing, distribution, and approval process.

  • Other logistics related duties as priorities shift or in support of team schedules.


  • 5 - 8 years in Logistics (consumer electronics or big box retail preferred).

  • Bachelor’s Degree in related field or equivalent experience.

  • Direct experience managing small parcel carriers, FedEx, UPS, DHL, etc.

  • Direct experience with LTL , FTL and 3PL transportation and claims Management.

  • Direct experience with Freight Forwarders, Air and Ocean carriers.

Desired qualifications:

  • Experience with creation of process documentation & controls.

  • Significant demonstrable experience with Mercury Gate, SAP, Visio, Excel, Tableau, or other ERP and TMS solutions.

  • Strong, demonstrable documentation and organizational skills.

  • Spanish speaking is a plus.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.