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Operation Analyst - Remote

Posted about 1 month ago

  • Expiry Date: 30 June 2022
  • Referral: 209218@accuick.com

Job Description:

Qualifications:

  • Remote role, will be within 60 miles from a hub as they will be required to go into the office once a month.

Education & Experience:

  • High School Diploma or Equivalency PLUS 3-5 years of related professional experience (banking/financial services industry or customer service) OR 5-7 years of overall experience Bachelor’s Degree desired and may be considered as 1-2 years overall experience Competencies: Organizational Skills Thoroughness Technical Capacity/Ability to Work with Variety of Systems Problem Solving/Analysis Accountability Time Management Flexibility Collaboration Skills: Strong ability to multi-task, handle high volumes, and support cross-functional teams Excellent written and verbal communication skills with ability to convey information Able to independently research and solve moderate to complex scenarios Solid networking skills, strong ability to establish relationships with clients and colleagues.

  • Strong attention to detail Critical thinking with the awareness to know when to challenge or question Aptitude for following process and procedures.

Responsibilities:

  • Responsible for possessing the expertise in performing the departments’ daily wire operations and providing operational support to internal business partners.

  • Responsibilities may include but are not limited to: managing exceptions for several payment channels; queue management, researching or reconciling moderate to complex information; and may act as a point of escalation.

  • Accountable for performing assigned functions with very limited supervision efficiently and ensuring all regulations, procedures, and polices are adhered to.

  • Acts as a resource and may recommend potential process improvements.

  • Helps to ensure the day to day functions are executed according to policies and procedures.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.