- Expiry Date: 23 July 2022
- Referral: email@example.com
MS Intune Lead/SME is responsible for provisioning, configuration, operations, and maintenance of MS Intune and related infrastructure.
The Lead/SME would participate in agile engineering and operations teams and discussion to best manage, build, and optimize the infrastructure.
The candidate should have good understanding of the relationship between Active Directory, AZURE directory service and conditional access with regards to mobile device management in Intune, as well as MDM/MAM strategies, solutions and policies
Experience integrating Intune in a complex environment/ large organization
Maintain Intune device management ((iOS, Android, Windows) and mobile access management environment including AR/VR device environment.
Manage Apple DEP/VPP integration
App assignment and installation, Security compliance metrics, Enrollment metrics
Handling MDM Incident Tickets at all Severity levels and all type of Service Requests in Queue. Responsible for resolving issues arising out of Monitoring and Alerting for MDM services. Should be responsible for MDM Services log analysis from all MDM infrastructure and take appropriate actions.
Should have hands on Experience in configuring and troubleshooting Platform Specific (Ios, Android, Windows) Device Management and Application Management Policies
Work with customers to design, develop and implement modern security solutions leveraging Windows Defender, Intune, and Device Health
Support Operational process design including release management, service management, incident/problem management etc.
Expertise in the design and implementation of Intune infrastructure.
Technical Review of the Application Deployment Requests.
Deploy packages using Intune to productions users, following change management process and Remove\upgrade packages as per the business requirements.
Experience with the EMS suite: Intune, Azure AD, AIP and/or Cloud App Security
Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
Adaptability, flexibility and excellent communication and team management skills.
Five or more years industry experience with Microsoft Intune.
Knowledge of AirWatch and SoTi Mobicontrol would be an added advantage
Knowledge of SCCM or other End Point device management solutions would be an advantage.
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