​

​

​

​"ASK Consulting must directly contract all candidates on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

​

​

​

Job Title: Medicare Customer Service Representative

​

​

Location: Phoenix,AZ 85001

​

​

Duration: Permanent /Full Time

​

​

Shift Timing: M-F (Remote)

​Pay Range 18 to 22/hr

​

​

​

NOTE: Looking for Mandarin bilingual candidates only

​

​

JOB DESCRIPTION:

​

• Work on inbound and outbound calls

• Process Medicaid and Claims requests

• Address customer service issues via phone, email, chat, and TEAMS.

• Ensure clear documentation of all customer communications.

• Educate callers to achieve first-contact resolution.

• Interact proficiently through multiple channels: Chat, Phone, E-mail, and TEAMS.

​

Hiring Requirements

​

• 2 year(s) of experience in claim processing, customer service, call center, health insurance, medical office, or any other healthcare-related field

• Associate's Degree /HSD in general field of study

• Advanced/Intermediate bilingual (Mandarin/English) skill in verbal communication

​

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

​

​

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

​

​

​