- Expiry Date: 01 October 2023
"ASK Consulting must directly contract all candidates on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Medicare Customer Service Representative
Location: Phoenix,AZ 85001
Duration: Permanent /Full Time
Shift Timing: M-F (Remote)
Pay Range 18 to 22/hr
NOTE: Looking for Mandarin bilingual candidates only
Work on inbound and outbound calls
Process Medicaid and Claims requests
Address customer service issues via phone, email, chat, and TEAMS.
Ensure clear documentation of all customer communications.
Educate callers to achieve first-contact resolution.
Interact proficiently through multiple channels: Chat, Phone, E-mail, and TEAMS.
2 year(s) of experience in claim processing, customer service, call center, health insurance, medical office, or any other healthcare-related field
Associate's Degree /HSD in general field of study
Advanced/Intermediate bilingual (Mandarin/English) skill in verbal communication
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.