- Expiry Date: 21 August 2022
- Referral: email@example.com
How many years of experience is required: 8 - 10 years
Education: Bachelors Required, Masters Preferred
Additional Notes: This position is based in Plano, Texas.
Essential Duties & Responsibilities:
The focus of this position is on Reverse Logistics - Return Authorization management and logistics processing of return shipments from customers to warehouse, including reconciling claims, invoice discrepancies,
inventory variance, and product disposition.
Work closely with Warehouse Operations, Logistics, Transportation, Finance, and Supply Chain teams.
All other duties as assigned.
Required Knowledge, Education And Or Experience:
Bachelor?s degree required, Master?s degree preferred.
Previous work experience and proficiency with Excel at an advanced level required.
SAP experience required.
Understands the order life cycle as it relates to Warehouse, Logistics, and Supply Chain operations.
Demonstrated ability to analyze information to identify and recommend appropriate course of action.
Strong problem-solving skills to address issues and work through others for sustainable resolution.
Experience with materials management, master scheduling, or production planning helpful.
Strong ability to review and approve documents, materials and products, and monitor work processes assess completeness, accuracy and conformation to standards and specifications.
Order management and customer service experience required.
Experience with inventory management, production, and warehouse operations required.
Strong ability to read, prepare, interpret, and understand logistics documentation to ensure accuracy and determine actions for customer returns processing and resolution.
Works on problems of routine scope requiring data analysis and reporting from system and non-system sources.
Exercises sound judgment within defined practices and policies in selection of methods and techniques to determine solutions.
Confer with department supervisors and other personnel to assess progress and discuss needed changes.
Possesses working knowledge of logistics operations related to order management, logistics operations, and inventory controls.
Able to identify issues within the delivery cycle and make recommendations for resolution to authorize standard returns and determination of claims.
Confer with establishment personnel, vendors and customers to coordinate production and shipping activities and resolve complaints or eliminate delays..
Excellent communication skills are critical when speaking with internal/external customers.
Working Environment And Physical Demands:
Based in Plano, Texas. Due to current COVID-19 restrictions, candidate will be required to work in the office or remotely from home as necessary.
Due to the nature of the business, this role requires the incumbent to be available Monday through Friday during business hours.
Must be able to work after-hours and weekends as needed.
May be required to travel within the United States.
Ability to work within a warehouse environment as necessary.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.