- Expiry Date: 12 August 2022
- Referral: firstname.lastname@example.org
ESSENTIAL DUTIES & RESPONSIBILITIES:
The focus of this position is on Reverse Logistics - Return Authorization management and logistics processing of return shipments from customers to warehouse, including reconciling claims, invoice discrepancies, inventory variance, and product disposition.
Work closely with Warehouse Operations, Logistics, Transportation, Finance, and Supply Chain teams.
All other duties as assigned.
REQUIRED KNOWLEDGE, EDUCATION AND/OR EXPERIENCE:
Advanced Excel required: V-lookups, Pivot Tables, Macros, etc.
SAP experience required
Understands the order life cycle as it relates to Warehouse, Logistics, and Supply Chain operations.
Demonstrated ability to analyze information to identify and recommend appropriate course of action.
Apply problem-solving skills to address issues and work through others for sustainable resolution.
Experience with materials management, master scheduling, or production planning helpful.
Order management and customer service experience helpful.
Experience with inventory management and warehouse operations helpful.
Able to read, prepare, interpret, and understand logistics documentation to ensure accuracy and determine actions for customer returns processing and resolution.
Works on problems of routine scope requiring data analysis and reporting from system and non-system sources.
Exercises judgment within defined practices and policies in selection of methods and techniques to determine solutions.
Possesses general knowledge of logistics operations related to order management, logistics operations, and inventory controls.
Able to identify issues within the delivery cycle and make recommendations for resolution to authorize standard returns and determination of claims.
Excellent communication skills are critical when speaking with internal/external customers.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.