Job Description:

• Should have an experience in any one area - Brand protection, Intellectual Properly Enforcement OR Legal Matter Management

• Bachelor's degree in relevant technical field.

• 4-5 years of experience as an IT Business Analyst.

• Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.

• Previous software development experience.

• Previous experience writing documentation and procedural materials for multiple audiences.

• Firm understanding of the systems development life cycle (SDLC).

• Superior written and verbal communication skills, with a keen eye for detail.

Key Responsibility:

• Liaison between business and development teams for digital transformation & engineering projects for Legal Operations or Brand Protection or Intellectual Property Enforcement.

• Identify and prioritize the use cases, and stories and perform AS IS. TO BE analysis, define wireframes, detailed design, and user experience.

• Document requirements by creating use cases, user stories, Business Requirement Documents (BRD), class diagrams, Entity-Relationship (ER) diagrams, and sequence diagrams.

• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.

• Gather and analyze technical and functional information from various sources to document new or changing product functionality.

• Perform complex & large data analysis, data validation & functional reviews to evaluate & test the solution.

• Integrate user-friendly content in illustrations, graphs, and infographics for enhanced user experience.

• Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.

• Create in-depth user guides, FAQs, technical overviews, and in-product help documentation.

• Test both the product and its documentation for accuracy and consistency.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.