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Learning Management System (LMS) Administrator Specialist

Posted about 1 month ago

  • Expiry Date: 21 May 2022
  • Job Description:

  • This position is responsible for the accurate and timely processing of all training requests and successful maintenance of the Training System for GMP impacted areas.

  • This position works with Department Managers to maintain current and accurate training curriculum(s) and assignments for GMP employees.

  • This position will provide technical support to the business as required for use of the Learning Management System.

  • The specialist assists in determining training solutions that adhere to the Site Training program.

  • Must have the ability to communicate information across all employee levels.

  • This position reports to the Manager LMS Administration, GMP Compliance.

  • This role supports S12 operations.

  • This role is a member of the Quality Systems Organization.

REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities:

  • Must have basic GMP and Quality knowledge.

  • Intermediate skills to navigate a document management system (DMS) and Learning Management System (LMS).

  • Must be able to properly communicate e-mails and routine business matters with management with high level of accuracy.

  • Must demonstrate basic writing skills and be able to follow technical reports.

  • Must be action-oriented and customer-focused and possess learning agility.

  • Excellent organizational and written skills.

  • Ability to work independently, have a high degree of accountability and accuracy of work.

  • Intermediate skills in design, development, and implementation of training.

  • Proficient in MS Outlook, Word, Excel and PowerPoint.

DUTIES AND RESPONSIBILITIES:

  • Administers the electronic Learning Management and Training Management request system.

  • Creates and maintains GMP curricula, and user groups for all supported functional areas and assigns them accordingly.

  • Provides reports/queries/metrics as requested from Learning Management System for compliance and supports miscellaneous requests.

  • Collaborates with internal IT to provide LMS troubleshooting.

  • Recognizes and resolves training discrepancies. Communicates any such occurrence and corrective action to affected personnel.

  • Reviews and approves accuracy of documents for training information and updates document effective dates through companies Document Management systems (DMS).

  • Manages, schedules, and coordinates training for GMP courses.

  • Organizes and prepares training course materials such as handouts, supplies and visual materials.

  • Amends and revises materials as necessary, in order to adapt to changes that occur.

  • Uploads training scores as appropriate into LMS.

  • Maintains Curriculum Catalog on all curricula data that is inputted into the LMS to ensure integrity across all users.

  • Authors documents regarding LMS processes, policies and training in DMS as necessary.

  • Acts as a support fielding questions and issues from internal customers related to the business and systems.

  • Files all training documentation (hard copy) and provides general administrative support of department as required.

  • Trains new team members and provides one-on-one coaching to LMS learners, management or designee.

  • Grant security roles as appropriate.

  • Contributes to completion of training system-related objectives as assigned.

  • Performs other tasks as assigned;


Education and Experience:

  • Bachelors degree preferred

  • 3 or more years of relevant systems experience in a regulated industry required, preferably in Life Sciences.

  • Learning Management System (LMS) background preferred.

  • An equivalent combination of education and experience may substitute.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.