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Korean - Product Specialist

Posted about 1 month ago

  • Expiry Date: 28 November 2022
  • Referral: 218809@accuick.com

Job Description:

  • The main function of the position is to conduct research on public feedbacks from social media and consumer forums/communities of Client products or services for smartphones, tablets and smart watches.

  • The role will be required to compile data on the media feedbacks or consumer feedbacks that Client products and services receive, and report research results in formal template for managements in either Korean or English language.

  • The role includes translating materials between Korean and English.

  • The role may need to work on operational tasks for the team as well, including new vendor registration, invoice processing, and managing teams’ assets.

Responsibilities:

  • In this position, the following responsibilities will be performed as main responsibilities. Other duties may be assigned as required.

  • Analyzing feedbacks so identifying major consumer VOCs in priority based on statistics and the level of criticality.

  • Presenting weekly and monthly findings to managements using Microsoft Power Points, Word or Excel in either Korean or English. For VOC items in high priority or criticality, immediately escalate to management with the detail data/

  • Maintain records and revisions of reports that have been created.

  • Translate Korean materials to English or vice versa as required.

  • Handling operational tasks for the team including new vendor registration, invoice processing, and managing team assets.

Education:

  • Bachelor’s degree preferred

Experience:

  • Must have 1 year of experiences

Must have Soft Skills:

  • Verbal and written communication skills in fluent English and good Korean, and willingness to work in a team environment.

  • ability to understand media articles and consumer feedbacks, identify key feedbacks and summarize in short statements under well-organized template.

  • Basic knowledge of the structure and content of the English and Korean languages including the meaning and spelling of words, rules of composition, and grammar.

  • Basic knowledge of production, communication and dissemination on report materials.

  • Android Smartphone usage experience (not mandatory but plus).

  • Ability to work well under pressure and stressful situations.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.