- Expiry Date: 20 August 2022
- Referral: firstname.lastname@example.org
Minimum 5-7 years of experience in multiple JDA/RP/BY WMS versions (working knowledge of BY WMS version 2020 preferrable)
Hands-on Experience on Technical configuration of BY/JDA/RedPrairie WMS product, Jasper reports, Nice labels, Pagebuilder/DDA and MOCA
Knowledge on interfaces between WMS and ERP/Host, TMS, WLM, T&T, Parcel, 3rd party system that integrates with WMS
Collaborate with multiple teams from /customer to arrive at technical and tactical decisions.
Should provide guidance, perform reviews, prevent and resolve technical Incidents and Issues.
Experience working in and leading support projects, ensuring ticket resolution/tracking within the defined SLA
Assist in Major Incident Management (handling Priority tickets), proactively lead crisis calls and ensure rapid closure of all priority issues. Track Incidents to closure and perform Root Cause Analysis
Good communication skills to coordinate with client, team members and partner applications.
Debug and resolve a variety of issues (bugs, performance, and user) by reading through trace files
Work on continuous service improvements and automations
Knowledge on cloud platforms and work experience on Cloud environments is an added advantage
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.