Job Description:

• Minimum 5-7 years of experience in multiple JDA/RP/BY WMS versions (working knowledge of BY WMS version 2020 preferrable)

• Hands-on Experience on Technical configuration of BY/JDA/RedPrairie WMS product, Jasper reports, Nice labels, Pagebuilder/DDA and MOCA

• Knowledge on interfaces between WMS and ERP/Host, TMS, WLM, T&T, Parcel, 3rd party system that integrates with WMS

• Collaborate with multiple teams from Client/customer to arrive at technical and tactical decisions.

• Should provide guidance, perform reviews, prevent and resolve technical Incidents and Issues.

• Experience working in and leading support projects, ensuring ticket resolution/tracking within the defined SLA

• Assist in Major Incident Management (handling Priority tickets), proactively lead crisis calls and ensure rapid closure of all priority issues.

• Track Incidents to closure and perform Root Cause Analysis.

• Good communication skills to coordinate with client, team members and partner applications.

• Debug and resolve a variety of issues (bugs, performance, and user) by reading through trace files.

• Work on continuous service improvements and automations.

• Knowledge on cloud platforms and work experience on Cloud environments is an added advantage.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.