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IT Systems Analyst Specialist - remote

Posted about 1 month ago

  • Expiry Date: 26 September 2023
  • Referral:

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Description:

  • As a Systems Analyst in the digital communication space, you will play a pivotal role in bridging the gap between technological systems and business objectives within the realm of digital communication.

  • Your expertise will be essential in designing, implementing, and maintaining efficient and effective digital communication solutions that enhance the organization's communication strategies and overall performance.

Essential Functions and Responsibilities:

  • Collaborate with stakeholders, including business leaders, IT teams, and end-users, to understand their digital communication needs and objectives.

  • Translate business requirements into technical specifications and solutions, ensuring alignment with the organization's strategic goals.

  • Design innovative and scalable digital communication solutions that integrate seamlessly with existing technology infrastructure.

  • Create technical documentation, including system diagrams, flowcharts, and user stories, to guide development and implementation teams.

  • Collaborate with developers to oversee the development and deployment of digital communication solutions.

  • Ensure technical solutions align with design, security, and performance requirements.

  • Develop custom features and functionalities as needed to meet specific communication goals.

  • Analyze user engagement, conversion rates, and other relevant metrics to identify trends, patterns, and areas for optimization.

  • Conduct thorough testing, troubleshoot issues, and work collaboratively with development teams to resolve defects.

  • Stay up to date with emerging technologies, trends, and best practices in the digital communication space.

  • Foster strong relationships with key stakeholders, ensuring clear communication and understanding of technical concepts.


  • Bachelor’s degree in computer science, Information Technology, or related field.


  • Experience as a Systems Analyst or similar role, with a focus on digital communication systems preferred.

  • Strong understanding of digital communication technologies.

  • Proficiency in analyzing complex technical problems, designing solutions, and translating technical concepts to non-technical stakeholders.

  • Awareness in programming languages, including chatbot frameworks and NLP libraries.

  • Experience with data analysis and visualization tools for extracting insights from communication data.

  • Effective communication skills, both written and verbal, to effectively collaborate with cross-functional teams and stakeholders.

Good to have skills:

  • Familiarity in programming languages such as Python, Java, or JavaScript.

  • Understanding of RESTful APIs and other integration methods to connect different systems and platforms for seamless data exchange.

  • Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud)

  • Basic understanding of cyber security principles and best practices to ensure the security and privacy of communication systems and data.

  • Basic understanding of machine learning concepts and libraries.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.