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"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Description:

• As a Systems Analyst in the digital communication space, you will play a pivotal role in bridging the gap between technological systems and business objectives within the realm of digital communication.

• Your expertise will be essential in designing, implementing, and maintaining efficient and effective digital communication solutions that enhance the organization's communication strategies and overall performance.

Essential Functions and Responsibilities:

• Collaborate with stakeholders, including business leaders, IT teams, and end-users, to understand their digital communication needs and objectives.

• Translate business requirements into technical specifications and solutions, ensuring alignment with the organization's strategic goals.

• Design innovative and scalable digital communication solutions that integrate seamlessly with existing technology infrastructure.

• Create technical documentation, including system diagrams, flowcharts, and user stories, to guide development and implementation teams.

• Collaborate with developers to oversee the development and deployment of digital communication solutions.

• Ensure technical solutions align with design, security, and performance requirements.

• Develop custom features and functionalities as needed to meet specific communication goals.

• Analyze user engagement, conversion rates, and other relevant metrics to identify trends, patterns, and areas for optimization.

• Conduct thorough testing, troubleshoot issues, and work collaboratively with development teams to resolve defects.

• Stay up to date with emerging technologies, trends, and best practices in the digital communication space.

• Foster strong relationships with key stakeholders, ensuring clear communication and understanding of technical concepts.

Education:

• Bachelor’s degree in computer science, Information Technology, or related field.

Experience:

• Experience as a Systems Analyst or similar role, with a focus on digital communication systems preferred.

• Strong understanding of digital communication technologies.

• Proficiency in analyzing complex technical problems, designing solutions, and translating technical concepts to non-technical stakeholders.

• Awareness in programming languages, including chatbot frameworks and NLP libraries.

• Experience with data analysis and visualization tools for extracting insights from communication data.

• Effective communication skills, both written and verbal, to effectively collaborate with cross-functional teams and stakeholders.

Good to have skills:

• Familiarity in programming languages such as Python, Java, or JavaScript.

• Understanding of RESTful APIs and other integration methods to connect different systems and platforms for seamless data exchange.

• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud)

• Basic understanding of cyber security principles and best practices to ensure the security and privacy of communication systems and data.

• Basic understanding of machine learning concepts and libraries.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.