Job Description:

• Meet with business and technology owners to understand project details and downstream impacts on existing processes. 

• Conduct needs assessment based on impact across VCS audiences. 

• Define learning objectives and goals for success.

• Map these to the appropriate learning modality to build a robust training curriculum. 

• Design and develop the training of all forms (including but not limited to videos, e-learning courses, quick reference materials, online reference materials, instructor-led training, facilitator guides sandbox environments, etc. 

• Establish, maintain and support strong working relationships with Business Leaders, SMEs, and Product Team members. 

• Load courseware to a Content Management System, interlinking content to internal and external content as needed, and managing pages within site for clean, intuitive, accurate display. 

• Document workflow processes end-to-end for on-the-job performance support.

  Demonstrate accountability and a strong work ethic to promote confidence and trust in their work. 

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

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