- Expiry Date: 02 July 2022
- Referral: firstname.lastname@example.org
The Infrastructure Operations Engineer will be responsible for monitoring key infrastructure items, remediating incidents and escalating to the proper team where necessary, reporting on key risk indicators and providing suggestions for improvements. The primary technologies to be focused on include compute, storage, backups, and virtualization.
Perform daily health checks of core infrastructure components with possible remediation or escalation to other team members
Work with the monitoring team to ensure that all alerts are accurate and have applicable workflows/run books
Collaborate with management to create reports and dashboards (specific to team responsibilities)
Develop automation from workflows and modify as needed
Monitor and action resource allocation requests for virtual machines and storage infrastructure
Patch systems and ensuring we follow IT standards and security policies
Manage the team's task queue and deal with escalations from both internal and external teams
Automate manual tasks using new or existing tool sets
Review daily backup reports and ensure all regulated items, such as SOX backups, are successful and in working order
Perform root cause analysis for production incidents.
Promote a DevOps culture within client by driving automation and a root cause culture to improve our overall environment
Maintain system documentation and ensure playbooks up to date and accurate
Develop tools and processes to improve the overall user experience
Triage security exceptions with security team
Bachelor's degree in Computer Science, Engineering or relevant field
2+ years relevant work experience
Strong fundamental knowledge of supporting technologies, including network, hardware, virtualization, and other enterprise software
Certifications in VMware, Cisco UCS and/or NetApp
Scripting knowledge to facilitate automation
Knowledge in IT Service Management core concepts, ServiceNow experience is a plus
Ability to prioritize and effectively manage multiple tasks
Excellent written and verbal communication skills
Must be a self-starter and able to follow-up from issue to resolution.
VMware Suite including:
vSphere (vcenter and esxi)
Data OnTap 9.x
Cloud Volumes (Azure)
Cisco UCS / HP (rack mount, blade center and moonshot) / Dell / Nutanix
SAN / NAS technologies (NetApp, IBM, EMC, zoning)
Rubrik / Commvault / NetBackup / Avamar / TSM
Windows / Linux
Tools to monitor system performance
EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS
NETWORK ATTACHED STORAGE
ROOT CAUSE ANALYSIS
Certifications & Licenses:
Certifications in VMware, Cisco UCS and/or NetApp.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.