- Expiry Date: 10 June 2022
Client is an American drug wholesale company that was formed by the merger of Bergen Brunswig and Amerisource in 2001.
They provide drug distribution and consulting related to medical business operations and patient services.
Minimum Skills, Knowledge & Ability Requirements:
Strong knowledge of systems, networks, hardware, and software from an automation & monitoring standpoint.
Must have hands-on experience of at least 2+ years in three of six tools categories: Monitoring, Application Performance Management, Real user monitoring, infrastructure monitoring, network performance, and fault management, and log aggregation/analysis tools to be considered.
5+ years monitoring and troubleshooting experience with APM tools (e.g., New Relic, AppDynamics, DynaTrace, Splunk, Aternity, SolarWinds, or comparable platforms).
2+ years working ELK, Splunk, New Relic (or alternative log analysis/analytics tools).
2+ years’ experience with synthetic monitoring tools (ideally New Relic, Pingdom, or other synthetic monitoring tools).
2+ years’ experience working with Service Now incident, problem, and change modules along with integration with enterprise management tool(s).
Knowledge of and experience with monitoring via API, WMI, SNMP, SSH, and other programming languages and/or protocols.
Experience with Agile delivery utilizing modern cloud-based software tools and approaches (Git, CI/CD, JIRA, automated testing)
Experience with Puppet, Puppet Bolt, or other orchestration tools.
Big Data / AIOPS experience is a strong plus to drive and support incident intelligence and observability.
Experience managing, tuning, and maintaining the right balance of alerting that enables/maintain our observability strategy while eliminating non-actionable issues.
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