Back to Job Search

Help Desk Specialist

  • Location: Germantown
  • Job Type:Contract

Posted 21 days ago

  • Expiry Date: 11 February 2023
  • Referral: 221702@accuick.com

Job Description:

Summary

  • Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.

  • The analyst works in a fast-paced environment providing technical hardware and software support.

  • This position responds to routine and complex customer inquiries via the telephone and email.

  • The primary focus is supporting and troubleshooting hardware and software issues regarding service delivery, installation, deployment, upgrades, outages, component level problems, and other technical issues. Individual must be a customer service focused team player who is able to work independently, organize, multi-task and prioritize task work. 

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.