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Help Desk Specialist

  • Location: Cookeville
  • Job Type:Contract

Posted 12 days ago

  • Expiry Date: 13 June 2022
  • Referral:

​Job Description:

Role Responsibilities:

  • Assist with access requests and general tracking and documentation on related staffing ramp-up 

  • Includes initial access request and completion follow up

  • Includes troubleshooting access issues, pulling in partners as needed

  • Includes tracking and assisting with equipment refresh and telecommuter deployments

  • Includes updates to seating capacity grids

  • Includes equipment inventory management.

Must-Have Skills/Prior Experiences:

  • Data Entry

  • Strong communication skills

  • Good attention to detail

  • Experience in a call center environment

  • Familiarity and/or experience with physical PC/laptop hardware setup

  • Ability to navigate in access request systems (will train)

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.