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GSOC Operator/Analyst

  • Location: Santa Monica
  • Job Type:Contract

Posted 21 days ago

  • Expiry Date: 13 June 2023
  • Referral: 226910@accuick.com

Job Description:

  • Client. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

  • The Global Security Organization (GSO) plays an important role in delivering on Client Duty of Care to its employees, guests, and customers while constantly embodying our values of Kind, Smart, and Creative. The Global Security team helps create a safe environment so that all of our team members around the world are empowered to do their best work, every day.

What youll do:

  • Ensure the protection of company staff, guests, and assets through a diligent monitoring of Access Control System, CCTV, Incident Management Systems and Dispatch Control Room

  • Document and record security activity observed during scheduled shift and escalated incidents

  • Support analytical product production to support travel and risk programs

  • Carry out policies and procedures in accordance with company policies

  • Forge effective relationships with colleagues to achieve goals

  • Open source monitoring during special events, security incidents, disasters, and other crises on a global scope

  • Other ad hoc duties or special projects as assigned by Global Security management

  • Make intelligent decisions in a manner that reflects maturity, patience, intelligence, and a cogent interpretation of all meaningful information

  • Continuously monitor OSINT streams for any threats by external actors against client staff, assets, operations, or reputation and escalate threat intelligence to the Intelligence & Risk Analysis (I&R) team

  • Utilize intelligence platforms to detect upcoming risk events that have the potential to cause disruptions to client (e.g., protests and demonstrations, extreme weather events, upcoming flashpoint dates, etc.) and escalate relevant information to the GSOC and Regional Security Managers

  • Monitor travel security advisories that have the potential to impact client business travelers' itineraries and escalate relevant information to the Travel Security Manager

  • Provide OSINT collection and monitoring in support of client events, supporting the I&R team and the Event Security team

Knowledge, Skills & Abilities:

  • Knowledge and familiarity with computers and security equipment, including CCTV monitors including but not limited to Milestone, Lenel, Valor and Basic Life Safety systems.

  • Basic understanding in incident response, Crisis Management, Incident Management, Emergency Response utilizing communication channels including Slack, Everbridge, email (via the G-suite), video calls and phone systems.

  • Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation

  • Experience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpful

  • Ability to work comfortably in a team environment, as well as individually

  • Strong time management, ability to multitask, and attention to detail capabilities

  • Ability to master the company's computer-based technologies

Minimum Qualifications:

  • High school degree or GED or equivalent years of experience

  • 1 year of experience in a corporate security environment

  • Ability to lift up to 20.5 lbs. to support emergency response or relocation

  • Ability stay on your feet for extended periods to time for Incident Management or support to Campus Security Operations

  • Current CPR and Basic First Aid certification

  • Knowledgeable of how to leverage social media, news media, and other online sources for open-source intelligence (OSINT)

  • Understanding of how to evaluate information sources for accuracy and reliability

Preferred Qualifications:

  • 1+ years of experience working with access control, CCTV monitoring, incident management technology

  • The flexibility to work any assigned shift and to attend meetings and training sessions

  • Data analytics and reporting experience for running current analytics and the creation of new reports

  • Prior training or educational coursework on research, analytical, or intelligence techniques

  • Experience using OSINT tools such as Dataminr, Liferaft Navigator, Everbridge, Tweetdeck, GIS mapping software, etc.

Required Skills:

  • Knowledge and familiarity with computers and security equipment, including CCTV monitors including but not limited to Milestone, Lenel, Valor and Basic Life Safety systems.

  • Basic understanding in incident response, Crisis Management, Incident Management, Emergency Response utilizing communication channels including Slack, Everbridge, email (via the G-suite), video calls and phone systems.

  • Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation

  • Experience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpful

  • Ability to work comfortably in a team environment, as well as individually

Required Education:

  • High school degree or GED or equivalent years of experience

  • 3 year of experience in a corporate security environment

Required Years of Experience: 3 years

Desired Skills:

  • Strong time management, ability to multitask, and attention to detail capabilities

  • Ability to master the company's computer-based technologies

Desired Years of Experience: 5 years

Preferred Skills, Education, Experience:

  • The flexibility to work any assigned shift and to attend meetings and training sessions

  • Data analytics and reporting experience for running current analytics and the creation of new reports

  • Experience working in the security, medical, emergency services, law enforcement, military, or customer service industry is helpful.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.