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Document Control Specialist

  • Location: Greenville
  • Job Type:Contract

Posted 11 days ago

  • Expiry Date: 05 June 2022

About Client: 

  • Client is an American financial services and bank holding company with operations worldwide. It is the second-oldest continually operating United States bank.

Note: Varies based on assigned duties/performance. Potentially 2-3 days per week remote
Job Description:

  • Maintain a working knowledge of established departmental policies and procedures, mainframe system applications, and corporate bank policies as they pertain to job assignments.

  • Respond in a timely manner and effectively process basic to moderate requests, inquiries and proposals received from both external and internal clients. 

  • Escalates unresolved or unusual issues as needed to senior staff members or management for guidance and resolution.

  • Document and communicate efforts accordingly with business centers, collections, and management associates.

  • Review assigned reports and work queues to provide optimal customer service and reduce risk exposure.

  • Follow-up with customers, dealerships, business centers, and other third parties to secure collateral interest, ensure the claim process is complete, and confirm product rebates due are received and processed.

  • Use multiple systems, recording information, importing/entering data, and maintaining records using considerable knowledge of department policy and procedures.

  • Interacts professionally with dealers, customers, and other vendors to obtain missing or invalid.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.