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Desktop Support Consultant

Posted about 1 month ago

  • Expiry Date: 24 September 2022
  • Referral:

Specific Input: Imaging/Deployment experience along with all other FS assignments

Job Description:

  • Imaging and reimaging of Windows/ Dell Hardware

  • IMAC

  • Perform Software Installations

  • Smart Hands Activities

  • Provide remote support for users traveling or at home.

  • Provide accurate asset information within ticketing system to ensure an accurate asset  database

  • Perform refresh of end user devices in alignment with refresh schedules

  • Assist with inventory activities as required weekly and monthly

  • Maintain an incident/IMAC resolution/closure rate of 5+ tickets per day

  • Ability to work within Service Now

  • Strong ability to interact with Customers

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.