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Desktop Engineer

  • Location: Smyrna, Cobb, Georgia
  • Job Type:Contract

Posted 8 days ago

  • Expiry Date: 15 August 2021

​​Job Description:

Must Have:

  • In-depth knowledge of hardware and software

  • In-depth knowledge of workstation Operating Systems – specifically Windows 10

  • Software Licensing Experience

  • The Desktop Engineer is to provide support to the organization to make workstation images for all computers, with a focus on properly functioning network connections, Software staging and installations, and compliance to the organization’s security policies. The Desktop Engineer specializes in troubleshooting technical issues for computer users, whether the issues are hardware or software related, which entails diagnosing the problem as well implementing the solutions into Master Computer Images. The Desktop Engineer should demonstrate the ability to work in conjunction and as a liaison between internal IT departments – Desktop Support, Network Management & Cybersecurity – and outsourced IT Desktop deployment and hardware vendors, while conveying the company’s policies and IT operation processes and procedures.

Skills:

  • In-depth knowledge of hardware and software

  • In-depth knowledge of workstation Operating Systems – specifically Windows 10

  • Strong ability to install, configure and troubleshoot computer hardware, operating systems, network configurations, and software

  • In-depth knowledge of creating Master Images (various methods: deployment systems and OEM vendor offline image creation)

  • Knowledge of Image Capturing Software

  • Knowledge of OS licensing models, ie. OEM vendor licensing, single licensing, volume licensing

  • Experience working with Dell hardware/peripheral equipment, BIOS, Firmware updates, and driver installation.

  • Strong problem-solving skills

  • Ability to create comprehensive documentation and instructional guidelines

  • Strong communications skills

  • Excellent organizational skills

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.