- Expiry Date: 20 July 2022
- Referral: email@example.com
Familiar with basic computer and network troubleshooting techniques and methodologies PC Troubleshooting tasks.
Troubleshoot consumer replaceable hardware, BIOS, Driver, OS, Client Software.
Installing Printer drivers, IP Printing/Cloud Printing.
OneDrive Setup and migrations w/ OneNote Cloud Sharing.
Attempt Data Recovery on failed systems.
Troubleshoot Encryption issues.
Troubleshoot Password issues.
MacOS troubleshooting, applying OS updates, encryption, and Office for Mac 2016 for employees using iPlanet and O365.
Mac LAN / WAN connectivity troubleshooting Network Troubleshooting task.
Diagnose cabling issues.
Network port connectivity verifications.
Locating rogue networking devices.
Networking component swap outs (Router, Switch, WAP).
Ability to become familiar with FedEx approved hardware.
Cisco VOIP installation and troubleshooting supportLAN / WAN support and troubleshooting.
Ability to utilize TACACS to view switch information.
Ability to utilize NetDB to perform port assignments.
Customer Communication Skills.
Ability to maintain composure with challenging customers.
Able to direct customers to correct support groups.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.