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Data Center Support/Hands and feet Support Consultant

  • Location: Rancho Cordova
  • Job Type:Contract

Posted 25 days ago

  • Expiry Date: 03 December 2022
  • Referral:

Job Description:


  • Daily Data center walk through: identify, document and address alert lights on servers/systems.

  • UCS Manager hardware alerts:  Login to each FI using UCS manager and review alerts. (Open CISCO case, generating tech support logs and uploading them to the CISCO portal).

  • IBM P-Series alerts:  Daily Login to HMCs to review alerts. Open case with IBM support to address failure.

  • Oracle T-Series alerts: Daily login to ILOMs to review alerts. Open case with Oracle support to address failure.

  • Physical systems installation for technology refresh and new projects.

  • Troubleshooting and resolving hardware failures.

  • Physical systems decommission and removal from data centers.

  • Retired systems disposal process – SIMS Recycling.

  • Failed HDD and retired systems HDD destruction process – SIMS Recycling.

  • Manage allocating IP addresses for VMs and blade servers and maintain tracking documentation.

  • Install SSL certificate on IBM Blade Center Management Module.

  • Vendors access into the data center for service (Dell/EMC, Oracle, IBM, Curvature, Cohesity, CISCO, NetApp)

  • RCO Tape Operations - Tape movement to and from offsite storage / Re-Call from Iron Mountain.

  • Annual power redundancy tests – “All hands on deck” for this activity

  • Annual data center power down for electrical maintenance.

  • Manage cabinet/rack space and validate available power, network and fiber ports for new and refresh equipment installations.  Coordinate requirements with Franklin Templeton General Services team.

  • Participate in annual DR exercise.

  • Annual Tape Movement Audit.

  • Upgrade IBM HMC Operating System.

  • Hands and eyes support for network equipment and storage Devices.

  • Data Center cleanliness and cable management in the cabinets.

  • 7 x 24 x 365 On Call: High severity incident response for troubleshooting Priority 1 and Priority 2 Incidents.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.