Customer Support
- Location: Columbus
- Job Type:Contract
Posted 27 days ago
- Expiry Date: 26 September 2023
- Referral: 230975@accuick.com
"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
job Description:
This role will be focused on working to handle incoming phone calls regarding various service inquiries on accounts.
Responsibilities:
Provide support to Financial Advisors and their support staff regarding Alternative Investment transactions, including subscriptions, transfers, redemptions, and document revisions/amendments Partnering with the RegD and Product Management teams, regarding qualification and after sales/performance inquiries
Streamline and maintain the tax reporting process for AI products AD Hoc Projects and Reports required by management
Provide premier Operational services to high profile Financial Advisors
Ability to flex between high volume of Financial Advisors requests/calls and other tasks/projects
Maintain relationships with Fund Managers and Business Partners
Bachelor's degree required
Alternative Investments knowledge a plus3-4 years of experience in the financial services industryProficient in the Microsoft suite of products (Excel, PowerPoint, Word, Access)Excellent written and verbal communication skillsExcellent attention to detail and follow-upAbility to thrive in a fast paced and changing environment
Qualifications:
Bachelor's degree required
Alternative Investments knowledge a plus
Proficient in the Microsoft suite of products (Excel, PowerPoint, Word, Access)
Excellent written and verbal communication skills
Excellent attention to detail and follow-up
Ability to thrive in a fast paced and changing environment
3-4 years of experience in the financial services industry
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.