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Customer Support

Posted 27 days ago

  • Expiry Date: 26 September 2023
  • Referral: 230975@accuick.com

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

job Description:

This role will be focused on working to handle incoming phone calls regarding various service inquiries on accounts.

Responsibilities:

  • Provide support to Financial Advisors and their support staff regarding Alternative Investment transactions, including subscriptions, transfers, redemptions, and document revisions/amendments Partnering with the RegD and Product Management teams, regarding qualification and after sales/performance inquiries

  • Streamline and maintain the tax reporting process for AI products AD Hoc Projects and Reports required by management

  • Provide premier Operational services to high profile Financial Advisors

  • Ability to flex between high volume of Financial Advisors requests/calls and other tasks/projects

  • Maintain relationships with Fund Managers and Business Partners

  • Bachelor's degree required

  • Alternative Investments knowledge a plus3-4 years of experience in the financial services industryProficient in the Microsoft suite of products (Excel, PowerPoint, Word, Access)Excellent written and verbal communication skillsExcellent attention to detail and follow-upAbility to thrive in a fast paced and changing environment

Qualifications:

  • Bachelor's degree required

  • Alternative Investments knowledge a plus

  • Proficient in the Microsoft suite of products (Excel, PowerPoint, Word, Access)

  • Excellent written and verbal communication skills

  • Excellent attention to detail and follow-up

  • Ability to thrive in a fast paced and changing environment

  • 3-4 years of experience in the financial services industry

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.