Job Description:

• Education Requirement: High School Diploma or Equivalent.

Day-to-Day Responsibilities/Workload:

• Validating a customer’s application for programs/services.

• Clearing payment exceptions.

• Contacting customers.

• Handling various activities designed at ensuring the data within our customer service system is accurate and complete.

Required Skills/Attributes          

• 3 years of Customer Service Experience in banking or collections.

• Ability to change course when an urgent matter arises.

• Good Written, Verbal and Communication Skills

• Ability to communicate complex issues well both in writing and verbally.

Desired Skills/Attributes             

• Three (3) years of experience in customer service and resolving customer inquiries.

• Experience with SAP applications.

• Experience with the payment processes and/or banking knowledge.

• Experience evaluating data and drawing logical conclusions.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.