Customer Service Specialist
- Location: Orlando
- Job Type:Contract
Posted 8 months ago
- Expiry Date: 30 January 2022
About Our Client:Client is an American financial services and bank holding company with operations worldwide. It is the second-oldest continually operating United States bank.
Job Description:
Manage client communications and provide accurate account detail and information with a high level of professionalism and integrity, while following all required compliance and quality expectations.
Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., minimum calls per day, contact percentage, promises/calls ratio, promises kept.
Document all collection efforts for each assigned account in the collection system using appropriate codes and notes in accordance with established procedures.
Must Have- Skills / Prior Experience
High school graduate
Basic computer skills
Strong verbal and written communication skills
Ability to perform in a fast paced, highly dynamic environment
Previous customer service, collection/recovery or lending experience
** During Training hours are M - F (9-6). Effective 2/22/22 'Ensure candidate can work the hours of – T-Th (11-9) F (9-6) and Saturday(8-1)
About ASK:ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.