Customer Service Representative
- Location: Chattanooga
- Job Type:Contract
Posted 10 days ago
- Expiry Date: 18 April 2023
- Referral: firstname.lastname@example.org
Initial training onsite in Chattanooga, TN office and later Remote.
Require a basic typing test and basic grammar test. Initial training onsite in Chattanooga, TN office.
All applicants will be advised that Client, as a federal contractor, may be required to implement a COVID-19 vaccine mandate.
High School Diploma or equivalent required
1 year - Experience in a customer service support role is required
Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
Proficient oral and written communication skills
Receiving, investigating and resolving all customer inquiries timely and accurately.
Handling customer service inquiries and problems via the telephone.
Ensuring all customer communication is clearly documented.
Educating caller to ensure resolution is achieved on first contact.
Interact through various channels such as Chat, Phone and E-mail
Must be able to pass required testing
Participation and attendance are mandatory.
This position requires flexibility due to rotations in schedules and requires adherence to assigned schedules
Work overtime as required
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.