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Customer Service Representative

  • Location: Chattanooga
  • Job Type:Contract

Posted 10 days ago

  • Expiry Date: 18 April 2023
  • Referral:

Initial training onsite in Chattanooga, TN office and later Remote.

Job Description:

Require a basic typing test and basic grammar test. Initial training onsite in Chattanooga, TN office. 


  • All applicants will be advised that Client, as a federal contractor, may be required to implement a COVID-19 vaccine mandate.


  • High School Diploma or equivalent required


  • 1 year - Experience in a customer service support role is required

Skills Certifications

  • Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)

  • Proficient oral and written communication skills


  • Receiving, investigating and resolving all customer inquiries timely and accurately.

  • Handling customer service inquiries and problems via the telephone.

  • Ensuring all customer communication is clearly documented.

  • Educating caller to ensure resolution is achieved on first contact.

  • Interact through various channels such as Chat, Phone and E-mail

  • Must be able to pass required testing

  • Participation and attendance are mandatory.

  • This position requires flexibility due to rotations in schedules and requires adherence to assigned schedules

  • Work overtime as required

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.