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Customer Care Coordinator

  • Location: Columbus, Muscogee, Georgia
  • Job Type:Contract

Posted about 1 month ago

  • Expiry Date: 19 September 2021

About Our Client: The client is a financial services company based in Columbus, Georgia, with approximately $54 billion in assets. They provides commercial and retail banking, investment, and mortgage services through 294 branches in Georgia, Alabama, South Carolina, Florida, and Tennessee. They have been recognized as one of the country's “Most Reputable Banks” by American Banker and the Reputation Institute.

Job Description:

  • Provides support by telephone, live online, or email to internal and external customers on the use of client’s products and services.

  • Inputs/tracks all communications, problems, and requests from customers. Performs research, troubleshoots systems, and provides resolution for reported application issues. Problem resolution may require follow-up with customers and/or escalation to a higher level of expertise.

  • Minimum Education: Associates degree or an equivalent combination of education and experience

  • Minimum Experience: Two (2) years related experience

  • Onsite position

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.