- Expiry Date: 09 June 2022
AmerisourceBergen Corporation is an American drug wholesale company that was formed by the merger of Bergen Brunswig and Amerisource in 2001.
They provide drug distribution and consulting related to medical business operations and patient services.
Responsible for performing a variety of accounting tasks requiring quick resolution of issues to allow Credit and Collection Clerks I and II to perform their tasks in a more timely basis, assisting with the training of new associates, and interacting with outside customers and other departments relative to specific assigned accounts.
Inbound and outbound telephone calls required; 20-40 calls a day
Collects on accounts in assigned portfolio.
Answering inbound and outbound emails; 50-100 e-mails
Comfortable with collections and root cause analysis conversations.
Assists associates within Credit and Collections dept. with problems on accounts.
Trains other associates within the Credit and Collections department.
Communicates with other departments regarding process improvements.
Approves and processes customer refund check requests which are submitted by levels I and II Credit and Collection Clerks and under a predetermined amount.
Assists management in customer problem resolution and participates in decision-making.
Performs related duties as assigned.
Ability to communicate effectively both orally and in writing.
Strong leadership skills.
Excellent organizational skills.
Must be a self-starter.
Good analytical, conceptual, and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions; ability to resolve associate issues effectively and efficiently.
Excellent teamwork and interpersonal skills.
Knowledge of computers to operate effectively with PowerPoint presentations, Excel spreadsheets and Microsoft Outlook, SAP.
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