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Collections Specialist II

Posted 25 days ago

  • Expiry Date: 07 February 2023
  • Referral:

Job Description:

Roles and Responsibilities:

  • Responsible for the initiation of the collection process through first level telephone and written communication with customers whose accounts are delinquent 11-45 days. 

  • Ability to request customer information and determine the reasons for continued delinquency. 

  • Determines appropriate strategies to obtain payments of accounts to meet monthly individual and team goals as set by the department manager. 

  • Works under broad supervision and uses technical knowledge to complete routine and non-routine assignments.

  • Knowledge of FDCPA standards and state and federal laws and regulations.

  • Contacts delinquent customers via telephone and written communications to initiate collection process. 

  • Assigned to outstanding accounts in the early stages of delinquency (11-45 days).

  • Follows written and verbal instructions with high volume of inbound and outbound telephone calls.  

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.