Job Description:

Roles and Responsibilities:

• Responsible for the initiation of the collection process through first level telephone and written communication with customers whose accounts are delinquent 11-45 days. 

• Ability to request customer information and determine the reasons for continued delinquency. 

• Determines appropriate strategies to obtain payments of accounts to meet monthly individual and team goals as set by the department manager. 

• Works under broad supervision and uses technical knowledge to complete routine and non-routine assignments.

• Knowledge of FDCPA standards and state and federal laws and regulations.

• Contacts delinquent customers via telephone and written communications to initiate collection process. 

• Assigned to outstanding accounts in the early stages of delinquency (11-45 days).

• Follows written and verbal instructions with high volume of inbound and outbound telephone calls.  

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.