- Expiry Date: 07 February 2023
- Referral: email@example.com
Roles and Responsibilities:
Responsible for the initiation of the collection process through first level telephone and written communication with customers whose accounts are delinquent 11-45 days.
Ability to request customer information and determine the reasons for continued delinquency.
Determines appropriate strategies to obtain payments of accounts to meet monthly individual and team goals as set by the department manager.
Works under broad supervision and uses technical knowledge to complete routine and non-routine assignments.
Knowledge of FDCPA standards and state and federal laws and regulations.
Contacts delinquent customers via telephone and written communications to initiate collection process.
Assigned to outstanding accounts in the early stages of delinquency (11-45 days).
Follows written and verbal instructions with high volume of inbound and outbound telephone calls.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.