- Location: Johnston
- Job Type:Contract
Posted 14 days ago
- Expiry Date: 14 April 2023
- Referral: email@example.com
Collect payments on predefined accounts through problem resolution, servicing and negotiation techniques.
Adhere to policy and compliance guidelines regarding security of customer information. Includes , local, state and federal laws.
Adhere to system documentation, policies and procedures to ensure accurate operational reporting.
Review account status, advise customer of current status, and request additional information as needed on inbound / outbound calls.
Ability to consistently and proficiently negotiate payments on accounts within all level stages of delinquency within one line of business.
Ensure operational goals are met as set by department standards.
Achieve a quality score as set by department standards.
Adheres to provided schedule.
Determine account status based on system of record.
Excellent oral communications counseling and persuasion skills
Knowledge of Fair Debt Collection Practices flexibility to adapt to changing business needs and requirements with a consistent, positive attitude
Excellent data entry and typing skills
Familiarity with digital phone systems
Make independent decisions and exercise sound judgment
Organized work habits
Ability to perform in a production environment and meet monthly operational metric goals
High School Diploma Required Associates preferred
Hours and Work Schedule
Hours per Week: 40 hours
Work Schedule: Schedules Vary 8-5, 10-7, 11-9 (1 day off mid-week and work Sat)
Creative and Flexible shifts to fit your lifestyle
Onsite - works 5 days in the office
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.