Back to Job Search

Collections Specialist

Posted 27 days ago

  • Expiry Date: 12 December 2022
  • Referral: 201510@accuick.com

Job Description:

  • Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures.

  • Make the supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.

Responsibilities:

  • Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.

  • Place or receive calls in priority order as established by management.

  • Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay.

  • Navigate and interpret various screens and relay information to clients accurately and professionally.

  • Determine cause of delinquency and best course of action to assist delinquent customer.

  • Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling features, scratch pad entries, etc. in the collection system.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.