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Collections Specialist

  • Location: Fairfield Township
  • Job Type:Contract

Posted 11 days ago

  • Expiry Date: 23 July 2022
  • Referral:

Job Description:

  • The Collection Specialist is responsible for the collection of the outstanding accounts receivables for market and national accounts.

  • This position handles customer service issues by interacting with clients and departments to expedite customer payments, resolve customer disputes and ultimately increase cash flow.

  • This role reports to the Credit and Collections Manager.

Essential Functions:

  • Manage collection requirements for multi-million dollar portfolio of accounts.

  • Communicate with customers to ensure the collection of outstanding accounts receivables.

  • Provide ongoing customer service to account contacts by providing reports, handling special requests, and handling data submission of invoices.

  • Provides statements and invoices to customers as required.

  • Resolve customer discrepancy claims or nonpayment issues by appropriately raising invoicing issues to Billing and Sales Administration.

  • Process credit card transactions, refunds, adjustments and write offs as needed.

  • Prepare required documentation for placing accounts with third party agents.

  • Generate monthly status reports of portfolio aging and payments.

  • Provide coverage for other Collection Specialists as needed.

  • Special projects as directed by the Credit & Collection Management.

Minimum Qualifications:

  • Two years of experience in Credit and Collections.

  • Associate’s Degree or post high school education/training.

  • Microsoft Office Suite.

  • Must have experience reconciling accounts with large/complex billing histories.

  • Must possess strong analytical and organizational skills, attention to detail, and ability to prioritize multiple projects at once.

  • Strong oral and written communication skills; the ability to interact professionally with customers and internal departments at all times.

  • Ability to work independently and as part of a team.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.