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Collections Agent

Posted 20 days ago

  • Expiry Date: 02 October 2023

​"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title:  Collections Agent

Location: 266 Beacon Drive Winterville, NC 28590

Duration: 12 Months Contract

Pay Rate: $12 to $14.85/hr.

About Client:

The client is an American bank holding company. Its bank operates 2,781 branches in 15 states and Washington, D.C., and offers consumer and commercial banking, securities brokerage, asset management, mortgage, and insurance products and services. It is on the list of largest banks in the United States by assets.

Job Description:

  • Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum call per day, contact percentage, promises/calls ratio, and promises kept.

  • Determine the cause of delinquency and the best course of action to assist delinquent customers

  • Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures.

  • Previous Bilingual customer service, collections, or sales experience


About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.