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Client Support IV

  • Location: Alpharetta
  • Job Type:Contract

Posted 25 days ago

  • Expiry Date: 02 December 2021

​​​Job Description:

Summary of This Role:

What does a Client Support IV do?

  • Serve as focal point for both external and internal customers. Maintain strong working relationships with business leaders throughout the organization. Responsible for day-to-day service issues, including ownership of the overall issue resolution process and associated internal/external communication; provide executive level reporting on CLIENT performance; uncover opportunities and oversee the implementation of additional products and services which maximize both client and CLIENT develop client solutions to market challenges; lead daily operations for all client specific activities and services; break down barriers vital to assure quality products and services are provided; and institute remedial actions when appropriate to control and eliminate CLIENT and client liability.

You are the kind of person who has:

  • Strong interpersonal, presentation, and organizational skills

  • Experience interacting with C level internal and external client interaction to ensure clients needs are met.

  • In depth understanding of the organization, industry, and ability to anticipate future strategy and quickly summarize issues

  • 5 + years of client facing relationship/account management experience working with mid to large enterprise size companies

Preferred Skills, Experience, and Education:

  • High School diploma or equivalent required; Bachelors degree preferred

  • 5+ years of client facing sales or client management experience working with mid to large enterprise size companies

  • Strong critical thinking skills

  • Effectively communicate, both verbally and written to both internal and external banking clients as well as very robust merchant base

  • Job Type: Onsite

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.