- Expiry Date: 11 June 2022
Basic Qualifications for Consideration:
The service advisor will be responsible for answering calls, providing product information, and helping the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry that crosses your desk.
Preferred Skills, Experience, and Education:
Ability to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
Answer and manage incoming calls
Able to memorize, recall, or research answers quickly
Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team targets, goals, and quotas
Aim for customer resolution
Record, organize and file customer interactions and profile/account changes
Hours and Work Schedule
Hours per Week: 40 hours
Work Schedule: Mid Afternoon start time
Must work 1 weekend day
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.