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Business Process Specialist - Remote

  • Location: United States of America
  • Job Type:Contract

Posted about 1 month ago

  • Expiry Date: 26 June 2022
  • Referral: 208574@accuick.com

Job Description:

  • FULLY REMOTE

  • Expected hours per week: 25-40, full 40 hours not guaranteed weekly.

  • Initial assignment: 6 months but possibility of extension and conversion to FTE

Requirements:

  • * FULLY REMOTE*

  • This is an hourly role.

  • Hours will vary week to week but anticipated to be 25-40 hours per week.  

  • Every other Friday will be off (9/80 schedule), per Client’s normal work schedule.  

  • Client contacts are primarily located on the West Coast in the PST zone.

  • ** Initial 6-month assignment - possibility of extension and conversion to FTE

RESPONSIBILITIES:

QUALIFICATIONS:

  • Experienced developing and documenting processes required.  Flow-charting experience is a plus.

  • Must have excellent communication skills. 

  • Proficient with Word, Smartsheet/Excel and Microsoft programs including Teams required.  Client uses a number of tools including Miro, Common Surface, Confluence and Asana. Must be comfortable learning new programs.

  • Must be very detail oriented, possess excellent writing and editing skills. 

  • Ability to synthesize and organize data from multiple sources including from department representatives at every organizational level.

  • Interest in, and ability to research best practices; ability to extract information suitable for application.  Ability to project a path of discovery, design and deliverable from A to Z. Ability to work with technical data even in new areas.

  • Schedule and lead meetings to collect information.  Request feedback and assimilate to improve processes.  Familiarity with cycles of learning and improvement. 

  • Must be comfortable asking questions, identifying missing information, validating processes and presenting logical process steps and flow.

  • Project ownership will require active follow up, diligence and persistence. Disciplined and able to juggle multiple processes in various stages of development with a results focus and drive to get deliverables out the door. 

  • Elevated level of communication, interpersonal skills, intelligence, common sense, and professionalism. 

  • Administrative skills, experience in facilities, operations, EHS or office management preferred. 

The role is to:

  • Develop, document, update, test and improve processes and workflows for the Facilities, Real Estate, EHS, Project Management and Lab Management teams.

  • Develop presentation materials, formal process documents including flowcharts.

  • Work collaboratively with functional business teams and technical partners to achieve objectives. This is a highly visible role with opportunity to work with leaders across different departments.

  • Juggle multiple tasks, prioritize, and interface with multiple stakeholders while maintaining a positive and even keeled attitude.

  • Assist in the definition of process objectives and timelines

  • Engage relevant stakeholders and pull informal information out of people’s heads and formalize into easy-to-understand and follow processes, as well as socialize (train) those who need to understand and follow the processes.

  • Review existing information, update or modify documentation, seek out missing information, validate information and finalize documentation.

  • Coordinate and lead meetings, communicate status and resolve issues.

  • Perform research and analysis, source best practice standards for various areas of work requirements, create documentation and organize it in an easy to find and follow system

  • Provide regular updates on status of achieving milestones and objectives

  • Minimum 3 years relevant experience.

  • Six Sigma and/or PMP a plus.

  • Ability to work in an environment supporting multiple stakeholders at all organizational levels

  • High initiative, enthusiasm, sense of urgency and energy should be clearly evident.

  • Persuasive abilities – be able to articulate the importance of formalizing processes.

  • Be both a team player and an independent contributor.

  • Ability to consider “big picture” ramifications and actions

  • Proficiency with MS Word, MS Excel, PowerPoint Knowledge of Process Documentation (process flow charting, documenting processes)

  • Ability to work in a fast-paced, multi-tasking environment

  • Ability to overcome obstacles and understand the resources needed to accomplish the projects at hand timely. 

  • Results focused

  • Take pride of ownership and care about work product quality

  • Ability to train and socialize processes with stakeholders and set up cycles of review and improvement involving appropriate resources.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.