Business Process Analyst - Remote
- Location: United States of America
- Job Type:Contract
Posted 25 days ago
- Expiry Date: 09 June 2023
- Referral: 226717@accuick.com
Job Description:
Responsibilities:
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Leading ongoing reviews of business processes and developing optimization strategies.
Conducting meetings and presentations to share ideas and findings.
Writing requirements documentation and gathering critical information from meetings with various stakeholders.
Effectively communicating product development scope, requirements and planning alongside global product managers to cross-functional team members and management.
Managing projects, developing project plans, and monitoring performance.
Updating, implementing, and maintaining procedures.
Prioritizing initiatives based on business needs and requirements and supporting global product managers in balancing competing resources and priorities.
Monitoring deliverables and ensuring timely completion of projects.
Manage the implementation schedule of projects with internal teams to ensure successful completion within appropriate budget guidelines and project timeline
Outline all JIRA tickets connected to requirements/scope for web development projects and maintain governance of required ticket parameters (assignee, priority, description, EPIC assignment, etc)
Manage daily a Visual Project Management (VPM) board constructed with a product manager
Manage daily management meetings (SCRUM with various development workstreams/groups, recap all meetings with the structured format and action items identified and track the progress of action items across scrums.
Identify blockers for projects with JIRAs and tag them to report out each day the progress of blockers to the web operations team
Help set priorities and manage a backlog of features and functionality; works with product managers to coordinate with engineering and design teams to meet those requirements.
Supports the product manager, development teams and IT to assist with coordination of troubleshooting for service disruptions.
Create and maintain software documentation for ongoing website management/maintenance.
Lead retrospective meetings for projects post-deployment, including capturing all internal stakeholders' feedback on project milestone phases
Support the Global Product Manager to develop and communicate the product roadmaps, milestones and project progress.
Reporting on key performance indicators (KPIs) for project deployments and project roadmaps
Skills/Experience:
Experience with product development documentation, use case scoping and writing, requirements scoping, production schedules and digital projects (website, digital marketing, etc.)
3+ years of managing application development or digital project management experience.
3+ years working with project management tools, preference with Monday.com JIRA, Confluence or AzureDevOps
Demonstrated ability to prioritize multiple projects with great attention to detail
Demonstrated ability to work independently and autonomously while also being highly collaborative with an affinity for building relationships across teams including business partners, external agencies, and vendors
Experience working with multiple stakeholders to prioritize effectively while managing the diverse needs of a growing business
Experience working in an AGILE environment
Strong attention to detail, analytical acumen and resilience under pressure
Experience with enterprise-level applications or marketing technology (CMS, E-commerce, DAM, PIM, CRM) is a plus
Experience with integrating with enterprise-level systems and customizing OTB APIs is a plus
Qualifications:
Bachelor's degree in the field with 5+ years exp. OR Master's degree in the field with 4+ years exp.
Degree in Communications, Marketing, Information Science / Information Technology, and Computer Science with relevant work experience
Agile project management skills
Self-motivated, performance and results-driven
Relies on extensive experience and judgment to plan and accomplish goals.
Ability to lead through ambiguity and is a creative problem solver
Flexible, versatile and copes well under pressure
A team player with high energy
Good time management skills
Strong quantitative, analytic, and problem-solving skills
Strong, professional written and verbal communication skills
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.