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Business Process Analyst - Remote

  • Location: United States of America
  • Job Type:Contract

Posted 25 days ago

  • Expiry Date: 09 June 2023
  • Referral:

Job Description:


  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

  • Leading ongoing reviews of business processes and developing optimization strategies.

  • Conducting meetings and presentations to share ideas and findings.

  • Writing requirements documentation and gathering critical information from meetings with various stakeholders.

  • Effectively communicating product development scope, requirements and planning alongside global product managers to cross-functional team members and management.

  • Managing projects, developing project plans, and monitoring performance.

  • Updating, implementing, and maintaining procedures.

  • Prioritizing initiatives based on business needs and requirements and supporting global product managers in balancing competing resources and priorities.

  • Monitoring deliverables and ensuring timely completion of projects.

  • Manage the implementation schedule of projects with internal teams to ensure successful completion within appropriate budget guidelines and project timeline

  • Outline all JIRA tickets connected to requirements/scope for web development projects and maintain governance of required ticket parameters (assignee, priority, description, EPIC assignment, etc)

  • Manage daily a Visual Project Management (VPM) board constructed with a product manager

  • Manage daily management meetings (SCRUM with various development workstreams/groups, recap all meetings with the structured format and action items identified and track the progress of action items across scrums.

  • Identify blockers for projects with JIRAs and tag them to report out each day the progress of blockers to the web operations team

  • Help set priorities and manage a backlog of features and functionality; works with product managers to coordinate with engineering and design teams to meet those requirements.

  • Supports the product manager, development teams and IT to assist with coordination of troubleshooting for service disruptions.

  • Create and maintain software documentation for ongoing website management/maintenance.

  • Lead retrospective meetings for projects post-deployment, including capturing all internal stakeholders' feedback on project milestone phases

  • Support the Global Product Manager to develop and communicate the product roadmaps, milestones and project progress.

  • Reporting on key performance indicators (KPIs) for project deployments and project roadmaps


  • Experience with product development documentation, use case scoping and writing, requirements scoping, production schedules and digital projects (website, digital marketing, etc.)

  • 3+ years of managing application development or digital project management experience.

  • 3+ years working with project management tools, preference with JIRA, Confluence or AzureDevOps

  • Demonstrated ability to prioritize multiple projects with great attention to detail

  • Demonstrated ability to work independently and autonomously while also being highly collaborative with an affinity for building relationships across teams including business partners, external agencies, and vendors

  • Experience working with multiple stakeholders to prioritize effectively while managing the diverse needs of a growing business

  • Experience working in an AGILE environment

  • Strong attention to detail, analytical acumen and resilience under pressure

  • Experience with enterprise-level applications or marketing technology (CMS, E-commerce, DAM, PIM, CRM) is a plus

  • Experience with integrating with enterprise-level systems and customizing OTB APIs is a plus


  • Bachelor's degree in the field with 5+ years exp. OR Master's degree in the field with 4+ years exp.

  • Degree in Communications, Marketing, Information Science / Information Technology, and Computer Science with relevant work experience

  • Agile project management skills

  • Self-motivated, performance and results-driven

  • Relies on extensive experience and judgment to plan and accomplish goals.

  • Ability to lead through ambiguity and is a creative problem solver

  • Flexible, versatile and copes well under pressure

  • A team player with high energy

  • Good time management skills

  • Strong quantitative, analytic, and problem-solving skills

  • Strong, professional written and verbal communication skills

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.