- Expiry Date: 08 December 2022
- Referral: firstname.lastname@example.org
The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level.
Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics and budget.
The business operations specialist usually reports to a project manager or director.
Screen new B2B account application to determine if the customer is a real business, the business size claimed in the application, and if they may be a business that resells the product purchased.
Effectively analyze common patterns of suspicious behavior to prevent future unauthorized activities.
Responsible for all consumer and internal claims that cannot be resolved by Customer Service Representatives, or Customer Service.
Dispute chargebacks by reviewing and providing compelling evidence to financial institutions.
Complete ad hoc projects given by their direct manager.
Bachelor’s degree preferred.
Must have 1-3 years of experience in fraud, risk management or banking services specifically with chargeback/retrieval responses, dispute resolution.
Must have Soft Skills:
High analytical skills.
Strong communication skills and an ability to adapt to fast-changing environment.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.