- Expiry Date: 17 October 2022
- Referral: firstname.lastname@example.org
Act as client's main point of contact pre-trade execution.
Responsible for onboarding new and organic clients, ensuring that all documents are received, accounts, reports and entitlements are set up prior to the client's scheduled launch date.
Work with BU and clients to help prioritize accounts.
Stepping in to move the process forward, as required.
Single Point of Contact & Escalation for Clients & Internally
Reduce multiple touch points and entry points into the firm.
Knows the client, can have the difficult conversations, correct contacts to get what we need to ensure the client is appropriately set up.
Ensures any client issues are promptly surfaced, escalated, and resolved in a timely manner
Subject Matter Expert:
Know and understand entity structures, regulatory requirements, jurisdictions, and our own process flow.
Collaboration with Business Units and IT to identify, drive and implement process improvements and technology solutions.
Provides Value Added Education.
Proactive regulatory discussions in relation to On-Boarding (FINRA 2111, FINRA 4210, deemed ISDA etc).
2+ years of experience in financial industry within onboarding and/or operational related roles.
Technical understanding of transaction life cycle in one or more asset classes (Equity & FI Cash, Rates, Credit and Equity OTC Derivatives, OTC Clearing, Listed Derivatives, FX, Loans, Sec Lending, Commodities).
Very strong interpersonal and communication skills with the ability to deal with Sales and Trading, all levels of the client organization and representatives.
Client facing experience & ability to manage expectations effectively
Proven experience with external institutional client communication and interaction
Exceptional problem-solving ability
Exceptional organizational skills
Strong listening and verbal/written communications
Strong presentation skills
Ability to independently navigate the organization
Ability to work within a quickly changing environment and remain composed under pressure.
Conceptual understanding of Pre & Post Execution Onboarding process across various products (Legal, Credit, Docs, NMR, Compliance etc.)
Ability to work as part of a team and adapt to the needs of the team as they arise.
College/University degree or equivalent with a business focus and relevant/proven experience.
Bachelor's degree required.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.